EnglishMind provides General English, Business English and Exam Preparation English courses on-line (via the Internet). The courses consist of 60-minute long classes for individuals. EnglishMind provides professional certified native teachers.
You are required to be online and prepared for the lesson in the pre-agreed time.
You are entitled to a test lesson in order to accommodate with the on-line environment, and enable the teacher to assess your pre-existing skills.
Finishing each lesson, the teacher requests you to reply a confirmation e-mail which certifies the completion of that lesson. This e-mail forms the basis of the settlement between you and EnglishMind.
Before the first lesson you are required to properly install Skype on your computer. In order to be able to participate in our lessons, you have to create a Skype account and add our teacher to your contact list. Our teacher is happy to assist you in doing this.
Alternatively, we may use the services of the AnyMeeting.com. This can be achieved by clicking on a link sent by our teacher in an e-mail prior to the lesson.
A broadband internet access is required to ensure the quality of the sound and the video. In case of slow internet connection (poor audio/video quality) our teacher may ask you to switch off the camera to achieve better audio quality.
Payment and fees
All fees and transactions are in Euros unless otherwise agreed. You choose how many tessons you want to take part in and you pay in advance. The more lessons you pay in advance the higher the discount is. The actual fees are published on the website of EnglishMind.
Payments shall be arranged via theEnglishMind website using the PayPal services.
If you are unable to attend the lesson in the pre-agreed time you have to notice it 24 hours before the scheduled time. If you cancel your lesson with less than 24 hours notice or miss it, the lesson is to be considered as if it was completed.
The termination of the lessons are considered as force majeure in any of the following cases:
extremely bad audio quality,
disruption of the Internet services on any sides of the lesson,
simultaneous disruption of the services of the Skype and AnyMeeting.com.
In case of force majeure, if more than 30 minutes are completed, the whole lesson will be considered as completed.
If you decide to terminate your course and will not attend the rest of the pre-ordered lessons, the standard price of the completed lessons is to be deducted from the paid fee and the remainder is to be refunded.
No refund is made from the first 10 lessons of your first course.
Exclusion of liability
EnglishMind cannot be at any time held responsible for any damage caused by the performance or inadequacy of the services of any third party (e.g.: Internet, Skype, AnyMeeting.com)